Your privacy is important to us. To better protect your privacy, we have created this statement to explain our commitment to the individual`s right to data protection and privacy. This Privacy Statement outlines how we handle online information practices and the choices you can make about the way your information is collected and used.
Controller
The data controller of www.q4k.com is Quest for Knowledge B.V., Gravinnen van Nassauboulevard 81, 4811BN Breda, The Netherlands (“q4k”). The q4k’s data protection officer can be reached at privacy@q4k.com.
Register
q4k's customer, marketing and recruiting register
Collection and use of personal data
The primary reason to store and use personal data is the working relationship between the customer and q4k, the legitimate interest of the controller, the customer's consent, the assignment of the customer or any other relevant connection between the customer and q4k.
We collect data on our website so that we can provide our visitors with a better experience, deliver any ordere goods or services, improve customer relationship management and care, and enable contacts required by the service. For example, we can request from people filling forms on our site information such as their name, company, phone number and email address, as well as additional information such as their location or title.
As a general matter and although providing personal data is voluntary, q4k may not be able to perform or satisfy your request without it; for example, q4k might require your personal data to process an order you place. In this case, it is not possible for q4k to satisfy your request without certain personal data.
Cookies or similar technologies
Cookies are small files placed on your device (computer, tablet or smartphone). When you access a website, a cookie is placed on your device and it will send information to the party that placed the cookie.
There are other technologies that perform a similar function to cookies. These include web beacons and clear gifs. These are often used in conjunction with cookies to help a website owner understand its users better.
Cookies facilitate navigation on our website and increase user friendliness. Our web pages use cookies to remember your choices. Cookies can also be used to determine whether you have visited our website before. This is done by recognizing the cookies on your device. The cookies show from where you came to our website, which of our pages you have browsed and when, what browser you are using, the display resolution, operating system and IP address of your device or what information you send from the internet address. The information will not tell us the name of the user or other personal information, and the user cannot be identified by the cookies alone.
If you use our website, you agree to the use and storage of cookies on your device. Most web browsers automatically accept cookies. As a visitor, you can block cookies by changing your browser settings so that your browser does not allow cookies to be saved. In that case, you agree that, for some services, blocking the use of cookies may affect the functionality of the service.
To improve site usability, we can also store information about mouse clicks, mouse movement, screen scrolling, and text written on our website.
Automation of Marketing
The marketing automation and re-marketing tools used by q4k use third-party cookies. When a visitor visits our website, a unique cookie is stored in the browser for roaming. If a visitor submits personal information, e.g. by filling in their contact details, the unique cookie will be associated with the personal information provided by the user.
Email marketing
We will send information about products and services, news and events by email to people in our customer and/or marketing registries. You can exit our email distribution list at any time via the link at the bottom of the email. Email messages may contain cookies and tracers to let us know if you have opened or read our message.
Links to the third-party services
Our websites include links to external services, such as LinkedIn, Twitter and Facebook share buttons. Through them, external service providers may install a link to the user’s device with cookies that are not controlled by q4k.
Analytics
We use on our website services generating third-party web analytics. We use the data collected by the tool to develop our online service.
Regular disclosure of information
The register information can be shared with the Controller’s third party service providers, partners and other third parties. All third parties and partners are bound by the legality requirement.
Third party service providers: q4k may engage third party service providers to process personal data on q4k's behalf, e.g., for consulting or other services, the provision of the website, the fulfillment and provisioning of offers from q4k or newsletter dispatch. These service providers may receive or are granted with access to personal data when rendering their services and will constitute recipients within the meaning of the relevant DP law, including GDPR.
q4k partners: with your consent or as otherwise indicated by your request, including to fulfill your ordered services, q4k may share your personal data with designated partner companies to provide you with the product or service you have requested.
Other third parties: q4k may transfer your registration data based on your consent or as otherwise indicated by your request to companies listed on the registration page of an q4k seminar, webinar or event. These companies may receive your personal data as co-organizer or sponsor of the event and will use your registration data for the purposes of their participation in the event. They will provide you directly with any legally required information about their processing purposes and how you may exercise your rights.
Principles of registry protection
The information is kept technically protected. Physical access to data is blocked by access control and other security measures. Access to data requires adequate rights, as well as multi-stage recognition. Unauthorized access is also prevented by firewalls and other technical protection. Only the Controller and designated persons can access the stored data. Users are bound by the confidentiality obligation. The stored data is backed up safely and can be returned as needed. The level of security is audited at recurring intervals by carrying out either an external or internal audit.
Retention period
The controller shall keep personal data for as long as is necessary for the purpose for which the information was collected, within the limits of the applicable law and in accordance with the requirements of the laws and regulations, in particular in accordance with accounting requirements.
Right to check and modify data on the register
A person on the register has the right to inspect, correct and delete their data or to refuse to process data for justified reasons. The request must be made in writing to the Controller. q4k will accordingly process your request and inform you the basis for why or why not the data will be changed. If our response is not satisfactory, you can always contact the Office of the Data Protection Ombudsman.